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DUO, DigiD, and Gemeente Explained for Inburgering Students

How to use DigiD for inburgering, when to contact DUO, and what the gemeente handles. A simple guide to Dutch institutions.

Elif Yilmaz
Elif Yilmaz
Updated Mar 15, 2026

Many newcomers lose time because they confuse institutions. This guide keeps it simple.

DigiD: Your Digital Key

DigiD is not an office. It is your secure login for government websites and services.

Think of DigiD as access, not authority.

DUO: Exam and Education Administration

DUO is involved in educational and exam administration, including parts of inburgering processes.

Use DUO channels for official exam-related information and steps.

Gemeente: Your Local Municipality

The gemeente handles local services in your city or town, such as registration and local civic procedures.

If the issue is local and municipal, start with the gemeente.

Fast Decision Rule

  • Need secure login? -> DigiD
  • Need exam/education administration info? -> DUO
  • Need local civic service? -> Gemeente

Common Mistakes

  • treating DigiD like an organization to call
  • asking gemeente for DUO-specific exam actions
  • waiting too long to activate digital access

Knowing this difference saves time and stress.

Keep learning

Frequently asked questions

Is DigiD an institution?

No. DigiD is your digital login method for Dutch government services.

What is DUO?

DUO is an official education-related government organization that handles parts of inburgering administration.

When do I contact my gemeente?

You contact your gemeente for local municipal matters such as registration and many local services.

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