Terms of sale

1. Who you're buying from

You buy directly from PH Softwares (trade name Inburgering Coach), a Dutch one-person business (eenmanszaak) based in Amsterdam:

• Legal name: PH Softwares (eenmanszaak)
• Chamber of Commerce (KVK): 42102236
• VAT number (btw-id): NL005495116B61
• Based in: Amsterdam, the Netherlands
• Contact: admin@inburgering.coach

2. What you get

A subscription to full access to the course. You choose how you pay for it:

• Every writing, speaking, and KNM exercise — no daily limit.
• Personal feedback on each answer.
• Practice sets with app scoring and personal feedback.

The monthly plan has no trial: you're charged the first month when you subscribe and access opens immediately. It renews automatically every month until you cancel. (Monthly plans started before 12 October 2026 began with a free trial; nothing was charged during it.) If you signed up through a partner's link that includes a free trial, your monthly plan starts with that trial instead: nothing is charged during it, and you can cancel before it ends without paying anything.

The yearly plan has no trial: you're charged the full year up front and access opens immediately. It renews automatically once a year until you cancel.

If you bought one-time full access before we moved to subscriptions, that access stays yours permanently. It will never start charging you, and nothing on this page changes it.

3. Price and VAT (btw)

The monthly plan costs €14.99 per month, charged every month until you cancel. This price includes 21% Dutch VAT (btw):

• Price excl. VAT: €12.39
• VAT (21% btw): €2.60
• Total per month: €14.99

The yearly plan costs €99 once a year, charged on the day you buy and again on each renewal, also including 21% Dutch VAT:

• Price excl. VAT: €81.82
• VAT (21% btw): €17.18
• Total per year: €99

The price you see at checkout is the price you pay. No hidden fees, no setup cost. Both plans are charged in full at purchase; neither has a trial.

If we ever change a price, we'll tell you by email before it applies to you, and you can cancel before the new price takes effect.

3a. How to cancel

You can cancel at any time, without giving a reason and without any cancellation fee.

• Bought on our website: cancel from your account settings in the app.
• Bought on iPhone: cancel in Apple's subscription settings (Settings → your name → Subscriptions). Apple, not us, manages those subscriptions.
• Stuck? Email support@inburgering.coach and we'll cancel it for you.

Cancelling stops the next payment. You keep access until the end of the period you've already paid for — the rest of the month on the monthly plan, the rest of the year on the yearly plan.

4. How you pay

Payment is handled by Mollie B.V., a licensed Dutch payment provider, using iDEAL or card. When you pay, you're redirected to Mollie (or your bank's app for iDEAL) to complete the payment, then back to Inburgering Coach.

5. When your access starts

On both plans, full access unlocks immediately and automatically after payment — usually within seconds, occasionally a minute. You don't need to do anything to activate it. The first month (monthly plan) or the full year (yearly plan) is charged at that moment.

We do not ask you to give up your 14-day right of withdrawal (herroepingsrecht) on either plan, even though access starts immediately. You keep the right. On top of it, we give you a full refund of your first monthly or yearly payment if you ask within 14 days of that payment — no reason needed. See the refund & withdrawal policy.

6. Receipt

We email you a receipt for every purchase, with our KVK and btw-id, the date, what you bought, and the VAT breakdown. Keep it for your records. If you're buying as a business and need a formal invoice, email admin@inburgering.coach and we'll send one.

7. Refunds & the exam-failure offer

Purchases from July 18, 2026 carry our exam-failure refund offer: sit an official exam part within 6 months of buying and fail it, and you get the full amount you paid back — conditions in the refund & withdrawal policy. This is a contractual refund offer, not a claim that app feedback predicts an official result or that using the product will make someone pass. That page also covers all other refunds. Short version: if the product genuinely doesn't work for you and you email us, we'll sort it out fairly.

8. Your account

Full access is for you. Don't share your login or resell your access. We may suspend accounts that are shared or abused.

9. If something goes wrong

If you're charged but access doesn't unlock, or anything about a payment looks wrong, email admin@inburgering.coach. Include the date and the email on your account and we'll fix it.

10. Governing law

Dutch law applies to your purchase. As a consumer, you keep all rights Dutch and EU consumer law gives you — nothing here takes those away.